Frequently Asked Questions
Everything you need to know about our luxury collections and boutique service.
How do I ensure I select the correct size?
Our swimwear and ready-to-wear pieces follow international sizing standards. We provide a detailed size guide on each product page, and our concierge team is available via live chat to offer personalized fit recommendations based on your measurements.
What is your return policy for swimwear?
For hygiene reasons, swimwear must be returned in its original condition, unworn, unwashed, and with all tags and the protective hygiene liner intact. We offer a 14-day return window from the date of delivery for a full refund or exchange.
How should I care for my luxury swimwear?
To preserve the integrity of the Italian fabrics and hardware, we recommend hand-washing your pieces in cold water with a mild detergent immediately after use. Avoid harsh chemicals, wringing the fabric, or drying in direct sunlight.
Do you offer international shipping?
Yes, we provide worldwide express shipping via DHL and FedEx. Delivery times vary by destination but typically range from 3 to 7 business days. Please note that duties and taxes are calculated at checkout for most countries.
What materials are used in your collections?
We prioritize sustainability and luxury, utilizing premium ECONYL® regenerated nylon, Italian silks, and chlorine-resistant Lycra. All hardware is hypoallergenic and heat-resistant to ensure comfort and longevity.
Can I modify or cancel my order after it has been placed?
As we strive to process orders immediately, we can only accommodate changes or cancellations within 60 minutes of order placement. Please contact our client services team urgently if you need to make an adjustment.